COC University Refund Policy
Purchases, Exchanges and Refund Policies
Circle of Champions Seminars ®
- Payments – Payments for goods and services purchased at Circle of Champions events or online may be made by check, cash or credit card. We accept Visa, MasterCard, Discovery and American Express. Personal or business checks require drivers license or a valid state ID.
- Exchanges – Defective audio products may be exchanged within 30 days of purchase. Please state defect or reason for exchange. Our limit of liability will cover manufacturer defects only. We cannot be responsible for customer neglect or damage.
- Refunds – Unused audio or video products may be returned for a full refund within 14 days of purchase. “At seminar specials” and steeply reduced product and service offers made at COC live events are non-refundable after 7 days of purchase. Merchandise purchased by check requires a 10-day waiting period for check to clear before refund. The original receipt must accompany all returns. All refund requests of COC coaching or consulting services must be made within 14 days after the receipt of goods.
- Membership Refund and Cancellation Policy – Membership cancellation or refund request may be made within 3 days of purchase without penalty or obligation. Refund request made after 7 days may be subject to a 20% service or restocking fee. No refunds are granted after 14 days. Credit for purchases may be applied to other COC memberships, products and programs. COCU recurring monthly memberships may be cancelled at any time. Initial payments and monthly payments (while having access to COCU content) are non-refundable.
Circle of Champions Memberships are based on 1-5 year programs. Maximum benefits received through our membership programs are based on seminars and courses provided through Circle of Champions Seminars® and individual initiative and member participation in courses provided. Individual benefits and results received may vary.
Memberships may be extended at the discretion of Circle of Champions Seminars to accommodate travel or conflicting schedules that prohibit members from attending specific courses and events.
- Membership Termination
Circle of Champions reserves the right to terminate memberships that fail to comply with our company standard code of ethics contained in our membership program package. All memberships are non-transferable.